Privacy Policy

This website ("website") is operated by Merrimac Industrial Sales, which includes Merrimac Industrial Sales’ stores, and Merrimac Industrial Sales’ Private Sales. This privacy policy only covers information collected at this website and does not cover any information collected offline by Merrimac Industrial Sales. All Merrimac Industrial Sales websites are covered by this privacy policy.

Merrimac Industrial Sales Security

Personal information provided on the website and online credit card transactions are transmitted through a secure server. We are committed to handling your personal information with high standards of information security. We take appropriate physical, electronic, and administrative steps to maintain the security and accuracy of personally identifiable information we collect, including limiting the number of people who have physical access to our database servers, as well as employing electronic security systems and password protections that guard against unauthorized access.

Our website uses encryption technology, like Secure Sockets Layer (SSL), to protect your personal information during data transport. SSL encrypts ordering information such as your name, address, and credit card number. Our Customer Care center and stores also operate over a private, secure network. Please note that email is not encrypted and is not considered to be a secure means of transmitting credit card information.

Merrimac Industrial Sales Privacy Policy

To help us achieve our goal of providing the highest quality products and services, we use information from our interactions with you and other customers, as well as from other parties. Because we respect your privacy, we have implemented procedures to ensure that your personal information is handled in a safe, secure, and responsible manner. We have posted this privacy policy in order to explain our information collection practices and the choices you have about the way information is collected and used.

As we continue to develop the Merrimac Industrial Sales website and take advantage of advances in technology to improve the services we offer, this privacy policy may change. Any updates to this privacy policy will be noted at the bottom of this page. We therefore encourage you to refer to this policy on an ongoing basis so that you understand our current privacy policy.

The Information We Collect

You can browse the Merrimac Industrial Sales website without providing any personally identifiable information. However, we may ask you to provide personally identifiable information at various times and places on this website to perform a function such as processing a sales order or when you fill out and submit one of the forms on our website. In some cases, if you choose not to provide us with the requested information, you may not be able to access all parts of this website or participate in all its features, pricing, and product selection.

We may collect the following information:

  • Name
  • Contact information including email address
  • Demographic information such as postcode, preferences and interests
  • Other information relevant to customer surveys and/or offers

For a list of cookies we collect see the List of cookies we collect section. From your purchases and other interactions with us, we obtain information concerning the specific products or services you purchase or use. When you visit this website, our web server automatically collects anonymous information from your web browser, such as log data and IP addresses, and may collect general information concerning your location. We may use the automatically collected information for several purposes, such as improving our site design, product assortments, customer service, and special promotions.

How We Use the Information We Collect

We require this information to understand your needs and provide you with a better service, and for the following reasons:

  • Internal record keeping.
  • We may use the information to improve our products and services.
  • We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
  • From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customize the website according to your interests.

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorized access or disclosure, we have instituted suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

Others with Whom We Share Your Information.

The Merrimac Industrial Sales Group: All the above information that we collect, as described above, may be shared among all Merrimac Industrial Sales entities, including Merrimac Industrial Sales and Convectronics, Inc., websites and Private Sales.

Service Providers: We also may disclose information to outside companies that help us bring you the products and services we offer. For example, we may work with an outside company to: (a) manage a database of customer information; (b) assist us in distributing emails; (c) assist us in managing customer communications preferences; (d) assist us with direct marketing and data collection; (e) provide us storage and analysis; (f) provide fraud prevention; and (g) provide other services designed to assist us in maximizing our business potential. We require that these outside companies agree to keep confidential all information we share with them and to use the information only to perform their obligations in our agreements with them.

Other Companies: We may provide information to carefully selected outside companies when we believe their products or services may be of interest to you.

Business Transitions: We may transfer or share a copy of personal information about you in the event that Merrimac Industrial Sales or one of its properties, affiliates, or subsidiaries goes through a business transition, such as a merger, being acquired by another company, or selling a portion of its assets. You will be notified via email or a prominent notice on our website prior to a change of ownership or control of your personal information, if your personal information will be used contrary to this policy. However, nothing in this Privacy Policy is intended to interfere with the ability of Merrimac Industrial Sales to transfer all or part of its business and/or assets to an affiliate or independent third party at any time, for any purpose, without any limitation whatsoever.

Merrimac Industrial Sales specifically reserves the right to transfer or share a copy of personally identifiable information collected from its websites to the buyer of that portion of its business relating to that information.

Compliance with Law: We may provide access to information when legally required to do so, to cooperate with police investigations or other legal proceedings, to protect against misuse or unauthorized use of our website, to limit our legal liability, and to protect our rights or to protect the rights, property, or safety of visitors of this website or the public.

Merrimac Industrial Sales partners with advertising companies to place our advertising on publisher websites on the Internet. These advertising companies collect anonymous information about your visits to our web site. This technology involves the use of third-party cookies that allow them to develop personalized advertising so that it directly relates to offers that may be of interest to you. You may choose to opt-out of this service we have with our third-party advertising partner. We may also use Merrimac Industrial Sales cookies to provide similar enhanced online marketing to you based on your interests and preferences. You may also choose to opt out of these enhanced online marketing ads.

Your Choices Regarding Use of The Information We Collect

You have several choices regarding our handling of your nonpublic personally identifiable information.

Direct Mail or Telephone Marketing: If you shop at the Merrimac Industrial Sales or Private Sales stores and wish to be removed from the list of customers that receive direct mail or telemarketing calls, please either write to Merrimac Industrial Sales Customer Care at 111 Neck Road, Haverhill, MA 01835, or call 800-843-9128. If you choose to write to us, please include your name, address, and account number (if you have one), and state one of the following:

  • "NO MAIL OFFERS" (if you don't want to receive offers by mail);
  • "NO PHONE OFFERS" (if you don't want to receive offers by phone);
  • "NO PHONE OR MAIL OFFERS" (if you don't want to receive either).

Because of processing time, you may continue to receive some offers after you send us a request not to use your information for specified marketing purposes. We do our best to carry out your request as soon as possible.

Your California Privacy Rights

Under California Civil Code sections 1798.83-1798.84, California residents are entitled to ask us for a notice describing what categories of personal customer information we share with third parties or corporate affiliates for those third parties or corporate affiliates' direct marketing purposes. That notice will identify the categories of information shared and will include a list of the third parties and affiliates with which it was shared, along with their names and addresses. If you are a California resident and would like a copy of this notice, please submit a written request to the following address: Merrimac Industrial Sales Customer Care, 111 Neck Road, Haverhill, MA 01835. Please allow 30 days for a response.

Cookies, Web Beacons, and How We Use Them

A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added, and the cookie helps analyze web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyze data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

A "web beacon" or "pixel tag" or "clear gif" is typically a one-pixel image, used to pass information from your computer or mobile device to a website.

We use cookies and web beacons to keep track of what you have in your shopping cart and to remember you when you return to the website as well as to identify the pages you click on during your visit to our site and the name of the website you visited immediately before clicking to the Merrimac Industrial Sales website. We use this information to improve our site design, product assortments, customer service, and special promotions. You can, of course, disable cookies and web beacons on your computer by indicating this in the preferences or options menus in your browser. However, it is possible that some parts of our website will not operate correctly if you disable cookies. We may also use web beacons, and other technologies, to help track whether our communications are reaching you, to measure their effectiveness, or to collect certain non-personal information about your computer, device, or browser in order to allow us to better design future communications to you.

We may contract with third parties who may use cookies and web beacons and collect information on our behalf or provide services such as credit card processing, shipping, promotional services, or data management. We call them our Customer Care Partners. These third parties are prohibited by our contract with them from sharing that information with anyone other than us or our other Customer Care Partners.

List of cookies we collect

The table below lists the cookies we collect and the information they store.

COOKIE name

COOKIE Description

CART

The association with your shopping cart.

CATEGORY_INFO

Allows pages to be displayed more quickly.

COMPARE

The items that you have in the Compare Products list.

CUSTOMER

An encrypted version of your customer id.

CUSTOMER_AUTH

An indicator if you are signed into the store.

CUSTOMER_INFO

An encrypted version of the customer group you belong to.

CUSTOMER_SEGMENT_IDS

Stores your Customer Segment ID

EXTERNAL_NO_CACHE

A flag that, indicates whether caching is on or off.

FRONTEND

Your session ID on the server.

GUEST-VIEW

Allows guests to edit their orders.

LAST_CATEGORY

The last category you visited.

LAST_PRODUCT

The last product you looked at.

NEWMESSAGE

Indicates whether a new message has been received.

NO_CACHE

Indicates whether it is allowed to use cache.

PERSISTENT_SHOPPING_CART

A link to information about your cart and viewing history if you have accessed the site.

RECENTLYCOMPARED

The items you recently compared.

STF

Information on products you emailed to friends.

STORE

The store view or language you have selected.

USER_ALLOWED_SAVE_COOKIE

Indicates whether a customer authorized cookies.

VIEWED_PRODUCT_IDS

The products that you recently looked at.

WISHLIST

An encrypted list of products added to your wish list.

WISHLIST_CNT

The number of items in your wish list.

List of cookies potentially used by Google

The table below lists the cookies that may be collected by Google Ads and Google Analytics and the purpose of each.

Cookie Name Purpose(s)
__gsas Advertising
__gpi Advertising
__gpi_optout Advertising
NID Security, Analytics, Functionality, Advertising
DSID Security, Functionality, Advertising
test_cookie Functionality
id Functionality, Advertising
__gads Advertising
GED_PLAYLIST_ACTIVITY Advertising
ACLK_DATA Advertising
pm_sess Security, Functionality
pm_sess_NNN Security, Functionality
aboutads_sessNNN Security, Functionality
FPAU Analytics, Advertising
ANID Advertising
AID Analytics, Advertising
IDE Advertising
TAID Analytics, Advertising
FPGCLDC Analytics, Advertising
_gcl_dc Analytics, Advertising
_gcl_au Analytics, Advertising
FLC Advertising
RUL Advertising
FCCDCF Functionality
FCNEC Analytics
FPGCLAW Analytics, Advertising
FPGCLGB Analytics, Advertising
_gcl_gb Analytics, Advertising
_gac_gb_<wpid> Analytics, Advertising
_gcl_aw Analytics, Advertising
1P_JAR Advertising
Conversion Advertising
YSC Security
VISITOR_INFO1_LIVE Security, Advertising
VISITOR_INFO1_LIVE__k Security, Advertising
VISITOR_INFO1_LIVE__default Security, Advertising
FPLC Analytics
_ga Analytics
_gac_<wpid> Advertising
_gid Analytics
_gat[_<customname>] Analytics
__utma Analytics
__utmb Analytics
__utmc Analytics
__utmt Analytics
__utmz Analytics
__utmv Analytics
AMP_TOKEN Functionality
FPID Analytics
GA_OPT_OUT Functionality
_ga_<wpid> Analytics
_dc_gtm_<property-id> Analytics
_gaexp Analytics
_gaexp_rc Analytics
_opt_awcid Analytics
_opt_awmid Analytics
_opt_awgid Analytics
_opt_awkid Analytics
_opt_utmc Analytics
_gcl_gf Analytics, Advertising
_gcl_ha Analytics, Advertising
PAIDCONTENT Analytics, Advertising
_opt_expid Analytics

Online Account Registration

To make online shopping faster and easier, you may register on the Merrimac Industrial Sales website. As a registered customer, you are only required to enter your shipping addresses and billing information once. They will be securely stored with us for your future use. Using your name and a password of your choice, you may access your account online at any time to add, delete, or change information. If you are using a public computer, we strongly encourage you to sign out when you finish shopping. Your information will still be stored with us, but it will not be accessible to anyone else from that computer.

Newsletters & Emails

We occasionally send newsletters and/or promotional emails from us – only if you have asked to receive them. If you do not want to receive email from Merrimac Industrial Sales or its affiliates you can click on the "Unsubscribe" link at the bottom of any email communication sent by us. However, you will continue to receive necessary transactional emails, such as order confirmations and shipping notifications, as well as information about a product you have purchased, changes to your account, or password reset notifications. Please allow us 3 business days from when the request was received to complete the removal.

Acceptance

By using this website, you accept the policies set forth in this Privacy Policy.

Questions for Merrimac Industrial Sales?

Call us at 800-843-9128

Last Updated on November 15, 2022.

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